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Collections Specialist (Houston, TX)

We invite you to apply at Diligent today!



 Diligent Delivery Systems is expanding and hiring a full-time Collections Specialist.  The Specialist reports directly to the Accounting Manager and works alongside a team of co-workers who provide assistance and resources in a collegial, professional office environment.  Key points and requirements to the position are:



  • Collection of outstanding Freight Forwarding and other Accounts Receivable
  • Correspondence with Customers by phone and email
  • Providing supporting documentation and resolving billing issues
  • Proactively identify Accounts Receivable and pursue appropriate solutions
  • Assist in general accounting functions for Freight Forwarding
  • Post cash receipts, ACH credits and wires when needed
  • Run credit card payments
  • Check credit references of new customers
  • Initiate credit holds and releases fore delinquent accounts
  • Assist in Client Relations including customer service and quality assurance calls




  • 2+ years of strong Collections experience
  • Strong multi-tasking abilities
  • Strong computer knowledge and skills in Microsoft Excel, Word, Outlook, and QuickBooks
  • Transportation and/or freight experience a plus
  • Attention to detail; 100% accuracy of data management is a must
  • Excellent customer service and problem solving abilities
  • Team environment; good interpersonal skills required, working alongside colleagues as well as independently
  • Should be a highly adaptable, detail-oriented self-starter, able to work with limited direct supervision
  • Good communication skills; ability to learn new software systems with training
    • Excellent communication through email and phone is vital
  • Fast-paced environment; constant deadlines and sometimes switching tasks midstream
  • High school diploma or equivalent required
  • Ability to work full-time regular office hours with flexibility to work some overtime



Diligent Delivery Systems is an Equal Opportunity Employer.

To apply for this position please click here.

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