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Collections Specialist (Houston, TX)

We invite you to apply at Diligent today!

  

POSITION OVERVIEW:

 Diligent Delivery Systems is expanding and hiring a full-time Collections Specialist.  The Specialist reports directly to the Accounting Manager and works alongside a team of co-workers who provide assistance and resources in a collegial, professional office environment.  Key points and requirements to the position are:

 

RESPONSIBILITIES INCLUDE BUT NOT LIMITED TO:

  • Collection of outstanding Freight Forwarding and other Accounts Receivable
  • Correspondence with Customers by phone and email
  • Providing supporting documentation and resolving billing issues
  • Proactively identify Accounts Receivable and pursue appropriate solutions
  • Assist in general accounting functions for Freight Forwarding
  • Post cash receipts, ACH credits and wires when needed
  • Run credit card payments
  • Check credit references of new customers
  • Initiate credit holds and releases fore delinquent accounts
  • Assist in Client Relations including customer service and quality assurance calls

 

 

REQUIREMENTS:

  • 2+ years of strong Collections experience
  • Strong multi-tasking abilities
  • Strong computer knowledge and skills in Microsoft Excel, Word, Outlook, and QuickBooks
  • Transportation and/or freight experience a plus
  • Attention to detail; 100% accuracy of data management is a must
  • Excellent customer service and problem solving abilities
  • Team environment; good interpersonal skills required, working alongside colleagues as well as independently
  • Should be a highly adaptable, detail-oriented self-starter, able to work with limited direct supervision
  • Good communication skills; ability to learn new software systems with training
    • Excellent communication through email and phone is vital
  • Fast-paced environment; constant deadlines and sometimes switching tasks midstream
  • High school diploma or equivalent required
  • Ability to work full-time regular office hours with flexibility to work some overtime

 

 

Diligent Delivery Systems is an Equal Opportunity Employer.

To apply for this position please click here or see more openings here.



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Houston, Texas 77064 | 1-877-495-3967

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